Advocacy services help people – particularly the most vulnerable in society – to:
- access information and services
- be involved in decisions about their lives
- explore choices and options
- defend and promote their rights and responsibilities
- speak out about issues that matter to them
What's an advocate?
An advocate is a person who speaks up for you and puts your case on your behalf.
- independent of social services and the NHS
- not part of your family or one of your friends
An advocate's role includes arguing your case when you need them to, and making sure health and social care services follow correct procedures.
They're independent, so they represent your wishes without giving their personal opinion and without representing the views of the NHS or local authority.
An advocate might help you get information or go with you to meetings or interviews to support you.
Your advocate can also write letters on your behalf, or speak for you in situations where you don't feel able to speak for yourself.